The statutory reflection time for purchases via the Puff Store Webshop is 14 days after receipt of the order. This falls under the right of withdrawal, which is also called the trial period. Within this period you can, without giving reasons, cancel the purchase and return the product to us. During this reflection time you have to handle the product carefully, as well as the packaging. The product may only be unpacked or used to the extent necessary to assess whether you wish to keep the product.