Skip to main content
Account
EN
English
NL
Nederlands
Stores
Customer service

endsaleban

Dear customers - Due to the online sales ban on tobacco (and related) products, we are no longer allowed to operate a web shop. Click here for more information.

You are here

  • Puff Store
About Puff Store
Privacy
Cookies

    Privacy

    Smart Retail Concepts BV h/o Puff Store The Netherlands Smart Retail Concepts BV h / o Puff Store The Netherlands, located at Maasstraat 73
    1078HE Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

    Contact details:
    puff-store.nl
    Maasstraat 73
    1078HE Amsterdam
    +31 20 737 0221

    Our Data Protection Officer can be reached via info@puff-store.nl.

    All information about cookies can be found on this page.

    Personal data that we process
    Smart Retail Concepts BV h / o Puff Store Nederland processes your personal data by using our services and / or by providing them to us.

    Below is an overview of the personal data we process:

    • First and last name
    • Address data
    • Telephone number
    • E-mail address
    • IP address
    • Information about your activities on our website
    • Internet browser and device type

    Special and/or sensitive personal data that we process

    Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@puff-store.nl, then we will delete this information.

    For what purpose and on what basis we process personal data

    Smart Retail Concepts BV h/o Puff Store Netherlands processes your personal data for the following purposes:

    • Sending our newsletter and / or advertising brochure
    • You can call or e-mail if necessary to carry out our services
    • To deliver goods and services to you
    • Smart Retail Concepts BV h/o Puff Store Nederland also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

    Automated decision-making

    Smart Retail Concepts BV h/o Puff Store Netherlands does not take decisions based on automated processing on matters that can have (significant) consequences for people.

    How long we store personal data

    Smart Retail Concepts BV h/o Puff Store Netherlands does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

    Personal data 2 years Shipping and contact
    Personal details 2 years Shipping and contact
    Address 2 years Shipping and contact
    Phone 2 years Shipping and contact
    Mail address 2 years Shipping and contact


    Sharing personal data with third parties

    Smart Retail Concepts BV h/o Puff Store Nederland provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

    View, modify or delete data

    You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Smart Retail Concepts BV and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.

    You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@puff-store.nl .

    To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible at your request.

    Smart Retail Concepts BV h/o Puff Store Netherlands would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done by clicking on this link.

    How we protect personal data

    Smart Retail Concepts BV h/o Puff Store Netherlands takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Our web shop uses SSL encryption and the servers are protected by market-based security means. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@puff-store.nl .

    • Always friendly advice
    • 4 physical stores!
    • Nice coffee

    Can we help you?

    Contact via WhatsApp
    Contact via phone
    Message via Facebook
    Send us an email
    Visit one of our stores
    Customer service
    • Product warranty
    • The battery is ok but the e-cigarette does not fire
    • What is a e-cigarette?
    Stores
    • Amsterdam
    • Arnhem
    • Delft
    • Rotterdam
    Information & Blog
    • Webshop ban from 1 juli 2023!
    • New study Trimbos Institute
    About Puff Store
    • About Puff Store
    • Company details
    • E-liquids
    • Franchise
    • Vacatures
    • Contact
    • Cookies
    • Help
    • Privacy
    • Nederlands
    • English
    © Puff-store.nl - Smart Retail Concepts b.v.