About Puff Store
Puff Store is a chain of specialty stores for electric cigarettes. With 4 stores and a web shop, we are the market leader in the Netherlands. Since the end of 2013, many tens of thousands of Puff Stores customers have happily switched from the normal cigarette to this less harmful alternative. Puff Stores has a large share of the Dutch market with 4 branches. Of these, 1 is owned by independent franchisee and franchise providers Smart Retail Concepts B.V. 3 branches under own management.
The Puff Store concept originated in Italy and the Netherlands after Spain is the third country in Europe where the Puff Stores are located. Puff Store has successfully run more than 200 stores around the world.
Puff Store has an informal corporate culture and focuses primarily on what are the 3 most important aspects for us:
Our employees understand smokers and focus on the vapor and taste experience and you notice that. Everyone is different, many smokers need personal advice from a specialist. With us you have all choice in types, sizes and colors and accessories. Our specialists explain to you the possibilities and learn how to handle your fumes wisely. In the Puff Stores you have the possibility to try out our E-liquids and systems for a small fee (€ 0.10 according to legislation).
All our E-liquids are made under a sterile atmosphere and contain propylene glycol, vegetable glycerine, deionized water, aromas and, if desired, nicotine. Puff uses only pharmaceutical grade raw materials and flavorings approved for human consumption.
The E-liquids production process has strict quality control to ensure product safety. All our products contain leaflets with the correct safety regulations and labels. There is no alcohol, diacetyl or acetyl propionyl in our liquids.
Batteries and chargers come with a 6 month warranty (unless otherwise stated). This makes us unique and we offer you the best fitting service in addition to the best electronic smoking products. We can not offer any guarantee on clearomizers, drippers, mouthpieces, accessories etc. (mainly due to hygienic aspects). If you unexpectedly have a problem with one of our products, please feel free to visit one of the stores to see if one of our specialists can offer you a suitable solution. On the other hand, you can also contact us through our Contact">contact page.