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Dear customers - Due to the online sales ban on tobacco (and related) products, we are no longer allowed to operate a web shop. Click here for more information.

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FAQ

The battery is ok but the e-cigarette does not fire
The taste of my e-cigarette is dirty / faded, what can I do about this?
My battery capacity is decreasing. How did that happen?
My e-cigarette is leaking. How can I solve this?
Mijn e-sigaret werkt doet niets meer, is hij kapot?

    My e-cigarette is leaking. How can I solve this?

    Answer: 

    Leakage is a common problem, but in most cases easy to correct. First of all, check that all parts of the tank have been correctly attached (consult the instructions for use or contact us for advice). Second, check that no parts are broken or worn, cracks in the glass are sometimes difficult to see! Also check if there is no o-ring somewhere. These are the plastic rings that make tanks airtight and ensure that everything stays in place.

    If the tank is completely in order and leakage persists, a number of factors may influence any leakage. The most important things to keep in mind when preventing leakage are using the right fluid for the right tank and closing the airflow when filling the tank at the top.

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