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Dear customers - Due to the online sales ban on tobacco (and related) products, we are no longer allowed to operate a web shop. Click here for more information.

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FAQ

The battery is ok but the e-cigarette does not fire
The taste of my e-cigarette is dirty / faded, what can I do about this?
My battery capacity is decreasing. How did that happen?
My e-cigarette is leaking. How can I solve this?
Mijn e-sigaret werkt doet niets meer, is hij kapot?

    My battery capacity is decreasing. How did that happen?

    Answer: 

    First of all, it is important that you charge the battery in question correctly. For this you often find instructions in the supplied information booklet or on the packaging. For example, many of the smaller devices need to be charged with a separate wall plug.

    If you do not charge the devices according to the instructions, the battery may become overloaded consistently. Reduce the battery in a much shorter period than usual in capacity. Now it is common with all batteries that they degrade over a certain period of time. We therefore recommend to have a battery replaced after two years at least.

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