Customer service
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Service and warranty
Service and warranty (web)
Service and warranty (store)
Frequently Asked Questions
Frequently Asked Questions
- What is a e-cigarette?
- How does an e-cigarette work?
- What is in the liquid?
- I see many types of e-cigarettes, what are the differences?
- Which e-cigarette suits me?
- Do I have to use nicotine in the e-cigarette?
- How can I best service my e-cigarette?
- My e-cigarette is leaking. How can I solve this?
- My battery capacity is decreasing. How did that happen?
- The taste of my e-cigarette is dirty / faded, what can I do about this?
- The battery is ok but the e-cigarette does not fire
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